privacy policy

Myeloma Canada recognizes that you are concerned about the privacy and security of your personal information and is committed to maintaining the accuracy, confidentiality and security of your personal information.

Myeloma Canada takes every step to ensure the confidentiality of your information is maintained.

This privacy policy describes the types of personal information that Myeloma Canada collects and manages personal information.

What is personal information?

Personal information is any information that can identify an individual, such as name, address, age, credit card information, banking information. Personal information does not include an individual’s business title or business contact or information that cannot be associated with or tracked back to a specific individual. Information that is publicly available, such as a telephone book listing, is not considered to be personal information.

What personal information does Myeloma Canada collect?

The information Myeloma Canada collects is the minimum information required to establish and maintain a service, volunteer, participant, donor or program relationship with you. This includes: 

• Contact and identification information (name, address, phone number, e-mail) 
• Donation information (date of gift, amount of gift, the campaign you contributed to, name of spouse or partner if it was a joint gift). 
• Financial information (payment methods and preferences, billing and banking information, credit card number and expiry date or chequing account transit numbers to process your donation). 
• Other personal information used for purposes that a reasonable person would consider appropriate in the circumstances. (For example, if you have demonstrated an interest in participating in fundraising events, we may send you information regarding other fundraising programs and services).

How does Myeloma Canada use your personal information?

Myeloma Canada generally collects your personal information directly from you and only with your consent. Myeloma Canada uses your personal information for fundraising, to process donations and event registrations, to respond to requests for services and information, and to keep you informed about our activities.

If the purpose for using your personal information changes from the time since such consent was obtained, Myeloma Canada will advise you of this purpose before such use or disclosure.

If you do not wish Myeloma Canada to use or disclose your personal information for purposes other than for which it was collected, or if you do not want to receive any marketing or fundraising materials from Myeloma Canada please advise us by phone (1-888-798-5771) or email (info@myelomacanada.ca).

How does Myeloma Canada ensure privacy for personal information collected on the Myeloma Canada website (www.myelomacanada.ca) ?

Myeloma Canada only collects personal information on the Myeloma Canada website through subscriptions to the newsletter or when a user selects “become a member”, “join the fight”, “make a donation” or “order your bracelet”. This information is collected and stored through a secure portal.

Myeloma Canada collects personal and financial information through online donations which are processed securely through a third party, CanadaHelps.org.

Links to third parties

Our website may contain links to other websites. Upon entering other sites, you are subject to the privacy and security policies of these sites. This policy identifies the privacy practices of Myeloma Canada’s website only.

Accuracy and retention of personal information

Myeloma Canada aims to ensure that any personal information provided is accurate, complete and current as required for the purposes for which the information is used.

Myeloma Canada keeps personal information only as long as it is needed for the reasons it was collected. When your personal information is no longer required, the information is either physically destroyed or deleted.

Update your information

If your personal information has changed, please call 1-888-798-5771 or e-mail us at info@myelomacanada.ca.